About Us    Gift Certificates    Policies    Contact Us

 

Policies

Payment Options:
We accept VISA, MC, American Express, Paypal, money orders, and cashier’s checks (please note: it is not necessary for you to "join" Paypal in order to make your purchase via Paypal). If paying by VISA, MC, or American Express, please contact us directly by e-mail at customerservice@theaccessoryshoppe.com or by phone at (904) 386-1983. If paying by money order or cashier’s check, your merchandise will be shipped upon receipt of payment. Please make money orders or cashier’s checks payable to The Accessory Shoppe and mail to:

The Accessory Shoppe
106 Suncrest Place
Brandon, MS 39047

Sales Tax:
Sales tax will be calculated at the rate of 7% for orders delivered within the state of Mississippi.

Shipping:
Orders will be shipped Monday – Friday via UPS or USPS. All in-stock items will be sent within 24-hours of placing your order unless otherwise notified. If an item is incorrectly listed as being in-stock, we will notify you immediately that it is unavailable and provide you with the option to cancel the order, keep the order open until the item is available, or select other merchandise.

Free shipping will be provided on orders over $75 unless the order is unusually large/bulky or heavy. The Accessory Shoppe may select the carrier (either USPS or UPS) with which the items will be shipped free.

Returns:
If you do not absolutely love the merchandise you have ordered (although we are sure you will), please contact us within 4 days of receipt in order to exchange or return the item(s). Upon authorization, you will be issued a return code. Shipping costs are the responsibility of the buyer. If you are returning the merchandise for a refund, you will be refunded the cost of the item(s) less a 20% restocking fee (original shipping costs are non-refundable). There is no restocking fee for merchandise exchanges. All returned merchandise must be unused and in the original packages. Please note that we do not accept responsibility for items lost or damaged in transit to us.

Should you receive an item that is damaged, please contact us within 4 days of receipt. As all items are inspected prior to shipping, damage will be rare unless it is due to a shipping concern. If the item was damaged in shipment, please keep the damaged container and packing materials so that we may contact the shipper.  

If you have a return, please contact us within 4 days of receipt at customerservice@theaccessoryshoppe.com.